Aplicação da gestão visual no acompanhamento de obras públicas: um estudo no Departamento de Engenharia da Prefeitura Municipal de Pimenta/MG

Abstract

This Final Paper presents the development and implementation of a visual management tool based on the Kanban method in the Engineering Department of the Municipal Government of Pimenta/MG, aiming to reduce rework, improve task organization, and increase administrative efficiency. Initially, a diagnosis of the workflow was carried out, revealing issues such as lack of document standardization, fragmented communication between sectors, absence of visual control, and a high rate of rework. In the period analyzed before the intervention, 14 documents were produced, 10 of which required corrections, resulting in 19 rework cycles and 264 discarded printed pages. The intervention consisted of implementing a physical Kanban board adapted to the available workspace, along with document standardization and the use of color post-its for quick identification of tasks. After implementation, a significant reduction in rework was observed: from 19 to 7 occurrences (63%), in addition to the decrease in discarded pages and improvements in internal communication, project monitoring, and workflow predictability. The results confirm the applicability of Industrial Engineering tools—such as visual management, Lean Office, and continuous improvement—in the municipal public sector. It is concluded that simple, low-cost, and high-impact methods contribute to making public administration more efficient, organized, and transparent.