A Relação entre Informações Financeiras e Desempenho Percebido em Micro e Pequenas Empresas

Abstract

This research aimed to analyze the relationship between the use of financial information and perceived performance in micro and small enterprises in Minas Gerais. To this end, a quantitative study—exploratory and descriptive in nature—was conducted with 324 managers. The data collection instrument was a questionnaire structured around six dimensions: perceived performance, management, liquidity, profitability and earnings, indebtedness, and activity. Data were analyzed using Confirmatory Factor Analysis and Structural Equation Modeling—statistical techniques that enabled the validation of a structural model representing the relationship between the use of financial information and perceived performance. The results indicated that the proper use of such information significantly influences how managers evaluate their organizations' performance, although the identified relationship is neither linear nor direct, suggesting the presence of subjective and contextual factors. As a technical-technological output, a diagnostic application (https://sabara.ifmg.edu.br/performancemeter/) was developed, enabling managers to assess financial management practices and obtain personalized recommendations for business improvement. The study highlights the importance of professionalizing financial management in micro and small enterprises, emphasizing that the systematic use of accounting and financial information contributes to more effective decision-making, the reduction of information asymmetry, and greater organizational sustainability. It is concluded that expanding access to support tools and providing manager training are fundamental to enhancing the competitiveness and longevity of this business segment.